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Plan Outline
Mail Order Returns Business Plan
QuickReturns
This sample business plan can be edited directly in Business Plan Pro software.
Appendix
| Sales Forecast | |||||||||||||
| Month 1 | Month 2 | Month 3 | Month 4 | Month 5 | Month 6 | Month 7 | Month 8 | Month 9 | Month 10 | Month 11 | Month 12 | ||
| Unit Sales | |||||||||||||
| Technology Integration Fee (one-time) | 0% | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 1 |
| Annual Membership Fee | 0% | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Return Processing Fees | 0% | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 6,618 | 13,236 | 19,854 | 26,472 |
| Product Exchange Fees | 0% | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 3,309 | 3,309 | 3,309 | 3,309 |
| Total Unit Sales | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 9,928 | 16,546 | 23,164 | 29,782 | |
| Unit Prices | Month 1 | Month 2 | Month 3 | Month 4 | Month 5 | Month 6 | Month 7 | Month 8 | Month 9 | Month 10 | Month 11 | Month 12 | |
| Technology Integration Fee (one-time) | £60,000.00 | £60,000.00 | £60,000.00 | £60,000.00 | £60,000.00 | £60,000.00 | £60,000.00 | £60,000.00 | £60,000.00 | £60,000.00 | £60,000.00 | £60,000.00 | |
| Annual Membership Fee | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | |
| Return Processing Fees | £2.50 | £2.50 | £2.50 | £2.50 | £2.50 | £2.50 | £2.50 | £2.50 | £2.50 | £2.50 | £2.50 | £2.50 | |
| Product Exchange Fees | £2.10 | £2.10 | £2.10 | £2.10 | £2.10 | £2.10 | £2.10 | £2.10 | £2.10 | £2.10 | £2.10 | £2.10 | |
| Sales | |||||||||||||
| Technology Integration Fee (one-time) | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £60,000 | £60,000 | £60,000 | £60,000 | |
| Annual Membership Fee | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| Return Processing Fees | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £16,545 | £33,090 | £49,635 | £66,180 | |
| Product Exchange Fees | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £6,949 | £6,949 | £6,949 | £6,949 | |
| Total Sales | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £83,494 | £100,039 | £116,584 | £133,129 | |
| Direct Unit Costs | Month 1 | Month 2 | Month 3 | Month 4 | Month 5 | Month 6 | Month 7 | Month 8 | Month 9 | Month 10 | Month 11 | Month 12 | |
| Technology Integration Fee (one-time) | 0.00% | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 |
| Annual Membership Fee | 0.00% | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 |
| Return Processing Fees | 0.00% | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 |
| Product Exchange Fees | 0.00% | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 |
| Direct Cost of Sales | |||||||||||||
| Technology Integration Fee (one-time) | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| Annual Membership Fee | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| Return Processing Fees | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| Product Exchange Fees | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| Subtotal Direct Cost of Sales | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| Personnel Plan | |||||||||||||
| Month 1 | Month 2 | Month 3 | Month 4 | Month 5 | Month 6 | Month 7 | Month 8 | Month 9 | Month 10 | Month 11 | Month 12 | ||
| Managers | 0% | £57,833 | £57,833 | £57,833 | £57,833 | £57,833 | £57,833 | £57,833 | £57,833 | £57,833 | £57,833 | £57,833 | £57,833 |
| Administrative personnel | 0% | £23,133 | £23,133 | £23,133 | £23,133 | £23,133 | £23,133 | £23,133 | £23,133 | £23,133 | £23,133 | £23,133 | £23,133 |
| Technical personnel | 0% | £34,700 | £34,700 | £34,700 | £34,700 | £34,700 | £34,700 | £34,700 | £34,700 | £34,700 | £34,700 | £34,700 | £34,700 |
| Total People | 40 | 40 | 40 | 40 | 40 | 40 | 40 | 40 | 40 | 40 | 40 | 40 | |
| Total Payroll | £115,666 | £115,666 | £115,666 | £115,666 | £115,666 | £115,666 | £115,666 | £115,666 | £115,666 | £115,666 | £115,666 | £115,666 | |
| General Assumptions | |||||||||||||
| Month 1 | Month 2 | Month 3 | Month 4 | Month 5 | Month 6 | Month 7 | Month 8 | Month 9 | Month 10 | Month 11 | Month 12 | ||
| Plan Month | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | |
| Current Interest Rate | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | |
| Long-term Interest Rate | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | |
| Tax Rate | 30.00% | 25.00% | 25.00% | 25.00% | 25.00% | 25.00% | 25.00% | 25.00% | 25.00% | 25.00% | 25.00% | 25.00% | |
| Other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |
| Pro Forma Profit and Loss | |||||||||||||
| Month 1 | Month 2 | Month 3 | Month 4 | Month 5 | Month 6 | Month 7 | Month 8 | Month 9 | Month 10 | Month 11 | Month 12 | ||
| Sales | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £83,494 | £100,039 | £116,584 | £133,129 | |
| Direct Cost of Sales | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| Other | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| Total Cost of Sales | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| Gross Margin | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £83,494 | £100,039 | £116,584 | £133,129 | |
| Gross Margin % | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 100.00% | 100.00% | 100.00% | 100.00% | |
| Expenses | |||||||||||||
| Payroll | £115,666 | £115,666 | £115,666 | £115,666 | £115,666 | £115,666 | £115,666 | £115,666 | £115,666 | £115,666 | £115,666 | £115,666 | |
| Sales and Marketing and Other Expenses | £136,458 | £136,458 | £136,458 | £136,458 | £136,458 | £136,458 | £136,458 | £136,458 | £136,458 | £136,458 | £136,458 | £136,458 | |
| Depreciation | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| Telephone | £1,000 | £1,000 | £1,000 | £1,000 | £1,000 | £1,000 | £1,000 | £1,000 | £1,000 | £1,000 | £1,000 | £1,000 | |
| Software and Web site development | £64,750 | £64,750 | £64,750 | £64,750 | £64,750 | £64,750 | £64,750 | £64,750 | £64,750 | £64,750 | £64,750 | £64,750 | |
| Office supplies and subscriptions | £6,867 | £6,867 | £6,867 | £6,867 | £6,867 | £6,867 | £6,867 | £6,867 | £6,867 | £6,867 | £6,867 | £6,867 | |
| Rent | £2,900 | £2,900 | £2,900 | £2,900 | £2,900 | £2,900 | £2,900 | £2,900 | £2,900 | £2,900 | £2,900 | £2,900 | |
| Legal & Accounting | £4,663 | £4,663 | £4,663 | £4,663 | £4,663 | £4,663 | £4,663 | £4,663 | £4,663 | £4,663 | £4,663 | £4,663 | |
| Equipment Rental | £21,000 | £19,000 | £19,000 | £19,000 | £19,000 | £19,000 | £19,000 | £19,000 | £19,000 | £19,000 | £19,000 | £19,000 | |
| Utilities | £580 | £580 | £580 | £580 | £580 | £580 | £580 | £580 | £580 | £580 | £580 | £580 | |
| Payroll Taxes | 15% | £17,350 | £17,350 | £17,350 | £17,350 | £17,350 | £17,350 | £17,350 | £17,350 | £17,350 | £17,350 | £17,350 | £17,350 |
| Hardware & Maintenance | 15% | £26,875 | £26,875 | £26,875 | £26,875 | £26,875 | £26,875 | £26,875 | £26,875 | £26,875 | £26,875 | £26,875 | £26,875 |
| Other | £20,000 | £20,000 | £20,000 | £20,000 | £20,000 | £20,000 | £20,000 | £20,000 | £20,000 | £20,000 | £20,000 | £20,000 | |
| Total Operating Expenses | £418,109 | £416,109 | £416,109 | £416,109 | £416,109 | £416,109 | £416,109 | £416,109 | £416,109 | £416,109 | £416,109 | £416,109 | |
| Profit Before Interest and Taxes | (£418,109) | (£416,109) | (£416,109) | (£416,109) | (£416,109) | (£416,109) | (£416,109) | (£416,109) | (£332,615) | (£316,070) | (£299,525) | (£282,980) | |
| EBITDA | (£418,109) | (£416,109) | (£416,109) | (£416,109) | (£416,109) | (£416,109) | (£416,109) | (£416,109) | (£332,615) | (£316,070) | (£299,525) | (£282,980) | |
| Interest Expense | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| Taxes Incurred | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| Net Profit | (£418,109) | (£416,109) | (£416,109) | (£416,109) | (£416,109) | (£416,109) | (£416,109) | (£416,109) | (£332,615) | (£316,070) | (£299,525) | (£282,980) | |
| Net Profit/Sales | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | -398.37% | -315.95% | -256.92% | -212.56% | |
| Pro Forma Cash Flow | |||||||||||||
| Month 1 | Month 2 | Month 3 | Month 4 | Month 5 | Month 6 | Month 7 | Month 8 | Month 9 | Month 10 | Month 11 | Month 12 | ||
| Cash Received | |||||||||||||
| Cash from Operations | |||||||||||||
| Cash Sales | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| Cash from Receivables | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £2,783 | £84,045 | £100,590 | |
| Subtotal Cash from Operations | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £2,783 | £84,045 | £100,590 | |
| Additional Cash Received | |||||||||||||
| Sales Tax, VAT, HST/GST Received | 0.00% | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 |
| New Current Borrowing | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| New Other Liabilities (interest-free) | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| New Long-term Liabilities | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| Sales of Other Current Assets | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| Sales of Long-term Assets | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| New Investment Received | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £2,000,000 | £0 | £0 | £0 | £0 | |
| Subtotal Cash Received | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £2,000,000 | £0 | £2,783 | £84,045 | £100,590 | |
| Expenditures | Month 1 | Month 2 | Month 3 | Month 4 | Month 5 | Month 6 | Month 7 | Month 8 | Month 9 | Month 10 | Month 11 | Month 12 | |
| Expenditures from Operations | |||||||||||||
| Cash Spending | £115,666 | £115,666 | £115,666 | £115,666 | £115,666 | £115,666 | £115,666 | £115,666 | £115,666 | £115,666 | £115,666 | £115,666 | |
| Bill Payments | £10,081 | £302,376 | £300,443 | £300,443 | £300,443 | £300,443 | £300,443 | £300,443 | £300,443 | £300,443 | £300,443 | £300,443 | |
| Subtotal Spent on Operations | £125,747 | £418,042 | £416,109 | £416,109 | £416,109 | £416,109 | £416,109 | £416,109 | £416,109 | £416,109 | £416,109 | £416,109 | |
| Additional Cash Spent | |||||||||||||
| Sales Tax, VAT, HST/GST Paid Out | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| Principal Repayment of Current Borrowing | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| Other Liabilities Principal Repayment | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| Long-term Liabilities Principal Repayment | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| Purchase Other Current Assets | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| Purchase Long-term Assets | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| Dividends | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | |
| Subtotal Cash Spent | £125,747 | £418,042 | £416,109 | £416,109 | £416,109 | £416,109 | £416,109 | £416,109 | £416,109 | £416,109 | £416,109 | £416,109 | |
| Net Cash Flow | (£125,747) | (£418,042) | (£416,109) | (£416,109) | (£416,109) | (£416,109) | (£416,109) | £1,583,891 | (£416,109) | (£413,326) | (£332,064) | (£315,519) | |
| Cash Balance | £3,424,253 | £3,006,210 | £2,590,101 | £2,173,993 | £1,757,884 | £1,341,775 | £925,666 | £2,509,557 | £2,093,448 | £1,680,122 | £1,348,059 | £1,032,540 | |
| Pro Forma Balance Sheet | |||||||||||||
| Month 1 | Month 2 | Month 3 | Month 4 | Month 5 | Month 6 | Month 7 | Month 8 | Month 9 | Month 10 | Month 11 | Month 12 | ||
| Assets | Starting Balances | ||||||||||||
| Current Assets | |||||||||||||
| Cash | £3,550,000 | £3,424,253 | £3,006,210 | £2,590,101 | £2,173,993 | £1,757,884 | £1,341,775 | £925,666 | £2,509,557 | £2,093,448 | £1,680,122 | £1,348,059 | £1,032,540 |
| Accounts Receivable | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £83,494 | £180,750 | £213,288 | £245,827 |
| Other Current Assets | £50,000 | £50,000 | £50,000 | £50,000 | £50,000 | £50,000 | £50,000 | £50,000 | £50,000 | £50,000 | £50,000 | £50,000 | £50,000 |
| Total Current Assets | £3,600,000 | £3,474,253 | £3,056,210 | £2,640,101 | £2,223,993 | £1,807,884 | £1,391,775 | £975,666 | £2,559,557 | £2,226,942 | £1,910,872 | £1,611,347 | £1,328,367 |
| Long-term Assets | |||||||||||||
| Long-term Assets | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 |
| Accumulated Depreciation | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 |
| Total Long-term Assets | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 |
| Total Assets | £3,600,000 | £3,474,253 | £3,056,210 | £2,640,101 | £2,223,993 | £1,807,884 | £1,391,775 | £975,666 | £2,559,557 | £2,226,942 | £1,910,872 | £1,611,347 | £1,328,367 |
| Liabilities and Capital | Month 1 | Month 2 | Month 3 | Month 4 | Month 5 | Month 6 | Month 7 | Month 8 | Month 9 | Month 10 | Month 11 | Month 12 | |
| Current Liabilities | |||||||||||||
| Accounts Payable | £0 | £292,361 | £290,428 | £290,428 | £290,428 | £290,428 | £290,428 | £290,428 | £290,428 | £290,428 | £290,428 | £290,428 | £290,428 |
| Current Borrowing | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 |
| Other Current Liabilities | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 |
| Subtotal Current Liabilities | £0 | £292,361 | £290,428 | £290,428 | £290,428 | £290,428 | £290,428 | £290,428 | £290,428 | £290,428 | £290,428 | £290,428 | £290,428 |
| Long-term Liabilities | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 | £0 |
| Total Liabilities | £0 | £292,361 | £290,428 | £290,428 | £290,428 | £290,428 | £290,428 | £290,428 | £290,428 | £290,428 | £290,428 | £290,428 | £290,428 |
| Paid-in Capital | £3,750,000 | £3,750,000 | £3,750,000 | £3,750,000 | £3,750,000 | £3,750,000 | £3,750,000 | £3,750,000 | £5,750,000 | £5,750,000 | £5,750,000 | £5,750,000 | £5,750,000 |
| Retained Earnings | (£150,000) | (£150,000) | (£150,000) | (£150,000) | (£150,000) | (£150,000) | (£150,000) | (£150,000) | (£150,000) | (£150,000) | (£150,000) | (£150,000) | (£150,000) |
| Earnings | £0 | (£418,109) | (£834,218) | (£1,250,327) | (£1,666,436) | (£2,082,545) | (£2,498,653) | (£2,914,762) | (£3,330,871) | (£3,663,486) | (£3,979,556) | (£4,279,081) | (£4,562,061) |
| Total Capital | £3,600,000 | £3,181,891 | £2,765,782 | £2,349,673 | £1,933,564 | £1,517,456 | £1,101,347 | £685,238 | £2,269,129 | £1,936,514 | £1,620,444 | £1,320,919 | £1,037,939 |
| Total Liabilities and Capital | £3,600,000 | £3,474,253 | £3,056,210 | £2,640,101 | £2,223,993 | £1,807,884 | £1,391,775 | £975,666 | £2,559,557 | £2,226,942 | £1,910,872 | £1,611,347 | £1,328,367 |
| Net Worth | £3,600,000 | £3,181,891 | £2,765,782 | £2,349,673 | £1,933,564 | £1,517,456 | £1,101,347 | £685,238 | £2,269,129 | £1,936,514 | £1,620,444 | £1,320,919 | £1,037,939 |