Customer service is paramount in the paintball business. The starting point to accomplish this is to have a trained and motivated staff that enjoys working directly with the public. It is always easier to please your customers when the facility is exceptional and all of the equipment is in proper working order.
The satisfaction of the league players is the best marketing vehicle we have in building a loyal customer base.
Jungle Zone Paintball's competitive advantage over its potential competitors is the following:
The marketing strategy will be to attract customers from both target groups by using a distinct pricing and promotion strategy for each group.
Pricing strategy for young adults:
Pricing strategy for older adults:
Promotion strategy for young adults:
Promotion strategy for older adults:
Jungle Zone Paintball provides a venue for the paintball player to enjoy his leisure time participating in a competitive sport that requires strength and athletic ability.
The charts and table below show Jungle Zone Paintball projected Sales Forecast for three years.
| Sales Forecast | |||
| Year 1 | Year 2 | Year 3 | |
| Unit Sales | |||
| Admission | 12,500 | 16,500 | 19,000 |
| Rentals | 10,125 | 11,138 | 11,694 |
| Paint Balls | 24,500 | 25,725 | 27,011 |
| Food | 6,480 | 6,804 | 7,144 |
| Other | 0 | 0 | 0 |
| Total Unit Sales | 53,605 | 60,167 | 64,850 |
| Unit Prices | Year 1 | Year 2 | Year 3 |
| Admission | £12.00 | £12.00 | £13.00 |
| Rentals | £15.00 | £15.00 | £16.00 |
| Paint Balls | £25.00 | £25.00 | £25.00 |
| Food | £5.00 | £5.00 | £5.00 |
| Other | £0.00 | £0.00 | £0.00 |
| Sales | |||
| Admission | £150,000 | £198,000 | £247,000 |
| Rentals | £151,875 | £167,063 | £187,110 |
| Paint Balls | £612,500 | £643,125 | £675,281 |
| Food | £32,400 | £34,020 | £35,721 |
| Other | £0 | £0 | £0 |
| Total Sales | £946,775 | £1,042,208 | £1,145,112 |
| Direct Unit Costs | Year 1 | Year 2 | Year 3 |
| Admission | £0.00 | £0.00 | £0.00 |
| Rentals | £1.00 | £1.00 | £1.00 |
| Paint Balls | £3.00 | £3.00 | £3.00 |
| Food | £1.00 | £1.00 | £1.00 |
| Other | £0.00 | £0.00 | £0.00 |
| Direct Cost of Sales | |||
| Admission | £0 | £0 | £0 |
| Rentals | £10,125 | £11,138 | £11,694 |
| Paint Balls | £73,500 | £77,175 | £81,034 |
| Food | £6,480 | £6,804 | £7,144 |
| Other | £0 | £0 | £0 |
| Subtotal Direct Cost of Sales | £90,105 | £95,117 | £99,872 |
The following table shows important milestones for Jungle Zone Paintball.
| Milestones | |||||
| Milestone | Start Date | End Date | Budget | Manager | Department |
| Lease Land | 1/1/2002 | 1/1/2002 | £0 | ABC | Marketing |
| Rehab Outdoor Surface | 2/1/2001 | 3/1/2001 | £0 | ABC | Marketing |
| Rehab Indoor Surface | 1/15/2001 | 2/28/2001 | £0 | ABC | Web |
| Hiring Staff | 2/2/2002 | 3/15/2002 | £0 | ABC | Web |
| Equipment Set-Up | 2/1/2002 | 3/12/2002 | £0 | ABC | Web |
| Advertising | 3/1/2002 | 3/30/2002 | £0 | ABC | Department |
| Opening | 4/1/2002 | 4/1/2002 | £0 | ABC | Department |
| Totals | £0 | ||||
| Sales Forecast | |||
| Year 1 | Year 2 | Year 3 | |
| Unit Sales | |||
| Admission | 12,500 | 16,500 | 19,000 |
| Rentals | 10,125 | 11,138 | 11,694 |
| Paint Balls | 24,500 | 25,725 | 27,011 |
| Food | 6,480 | 6,804 | 7,144 |
| Other | 0 | 0 | 0 |
| Total Unit Sales | 53,605 | 60,167 | 64,850 |
| Unit Prices | Year 1 | Year 2 | Year 3 |
| Admission | £12.00 | £12.00 | £13.00 |
| Rentals | £15.00 | £15.00 | £16.00 |
| Paint Balls | £25.00 | £25.00 | £25.00 |
| Food | £5.00 | £5.00 | £5.00 |
| Other | £0.00 | £0.00 | £0.00 |
| Sales | |||
| Admission | £150,000 | £198,000 | £247,000 |
| Rentals | £151,875 | £167,063 | £187,110 |
| Paint Balls | £612,500 | £643,125 | £675,281 |
| Food | £32,400 | £34,020 | £35,721 |
| Other | £0 | £0 | £0 |
| Total Sales | £946,775 | £1,042,208 | £1,145,112 |
| Direct Unit Costs | Year 1 | Year 2 | Year 3 |
| Admission | £0.00 | £0.00 | £0.00 |
| Rentals | £1.00 | £1.00 | £1.00 |
| Paint Balls | £3.00 | £3.00 | £3.00 |
| Food | £1.00 | £1.00 | £1.00 |
| Other | £0.00 | £0.00 | £0.00 |
| Direct Cost of Sales | |||
| Admission | £0 | £0 | £0 |
| Rentals | £10,125 | £11,138 | £11,694 |
| Paint Balls | £73,500 | £77,175 | £81,034 |
| Food | £6,480 | £6,804 | £7,144 |
| Other | £0 | £0 | £0 |
| Subtotal Direct Cost of Sales | £90,105 | £95,117 | £99,872 |
| Milestones | |||||
| Milestone | Start Date | End Date | Budget | Manager | Department |
| Lease Land | 1/1/2002 | 1/1/2002 | £0 | ABC | Marketing |
| Rehab Outdoor Surface | 2/1/2001 | 3/1/2001 | £0 | ABC | Marketing |
| Rehab Indoor Surface | 1/15/2001 | 2/28/2001 | £0 | ABC | Web |
| Hiring Staff | 2/2/2002 | 3/15/2002 | £0 | ABC | Web |
| Equipment Set-Up | 2/1/2002 | 3/12/2002 | £0 | ABC | Web |
| Advertising | 3/1/2002 | 3/30/2002 | £0 | ABC | Department |
| Opening | 4/1/2002 | 4/1/2002 | £0 | ABC | Department |
| Totals | £0 | ||||