Plan Outline

Mail Order Returns Business Plan

QuickReturns

This sample business plan can be edited directly in Business Plan Pro software.

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Appendix

Sales Forecast
		Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
Unit Sales
Technology Integration Fee (one-time)	0%	0	0	0	0	0	0	0	0	1	1	1	1
Annual Membership Fee	0%	0	0	0	0	0	0	0	0	0	0	0	0
Return Processing Fees	0%	0	0	0	0	0	0	0	0	6,618	13,236	19,854	26,472
Product Exchange Fees	0%	0	0	0	0	0	0	0	0	3,309	3,309	3,309	3,309
Total Unit Sales		0	0	0	0	0	0	0	0	9,928	16,546	23,164	29,782

Unit Prices		Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
Technology Integration Fee (one-time)		£60,000.00	£60,000.00	£60,000.00	£60,000.00	£60,000.00	£60,000.00	£60,000.00	£60,000.00	£60,000.00	£60,000.00	£60,000.00	£60,000.00
Annual Membership Fee		£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00
Return Processing Fees		£2.50	£2.50	£2.50	£2.50	£2.50	£2.50	£2.50	£2.50	£2.50	£2.50	£2.50	£2.50
Product Exchange Fees		£2.10	£2.10	£2.10	£2.10	£2.10	£2.10	£2.10	£2.10	£2.10	£2.10	£2.10	£2.10

Sales
Technology Integration Fee (one-time)		£0	£0	£0	£0	£0	£0	£0	£0	£60,000	£60,000	£60,000	£60,000
Annual Membership Fee		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
Return Processing Fees		£0	£0	£0	£0	£0	£0	£0	£0	£16,545	£33,090	£49,635	£66,180
Product Exchange Fees		£0	£0	£0	£0	£0	£0	£0	£0	£6,949	£6,949	£6,949	£6,949
Total Sales		£0	£0	£0	£0	£0	£0	£0	£0	£83,494	£100,039	£116,584	£133,129

Direct Unit Costs		Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
Technology Integration Fee (one-time)	0.00%	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00
Annual Membership Fee	0.00%	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00
Return Processing Fees	0.00%	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00
Product Exchange Fees	0.00%	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00	£0.00

Direct Cost of Sales
Technology Integration Fee (one-time)		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
Annual Membership Fee		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
Return Processing Fees		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
Product Exchange Fees		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
Subtotal Direct Cost of Sales		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0

Personnel Plan
		Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
Managers	0%	£57,833	£57,833	£57,833	£57,833	£57,833	£57,833	£57,833	£57,833	£57,833	£57,833	£57,833	£57,833
Administrative personnel	0%	£23,133	£23,133	£23,133	£23,133	£23,133	£23,133	£23,133	£23,133	£23,133	£23,133	£23,133	£23,133
Technical personnel	0%	£34,700	£34,700	£34,700	£34,700	£34,700	£34,700	£34,700	£34,700	£34,700	£34,700	£34,700	£34,700
Total People		40	40	40	40	40	40	40	40	40	40	40	40

Total Payroll		£115,666	£115,666	£115,666	£115,666	£115,666	£115,666	£115,666	£115,666	£115,666	£115,666	£115,666	£115,666

General Assumptions
	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
Plan Month	1	2	3	4	5	6	7	8	9	10	11	12
Current Interest Rate	10.00%	10.00%	10.00%	10.00%	10.00%	10.00%	10.00%	10.00%	10.00%	10.00%	10.00%	10.00%
Long-term Interest Rate	10.00%	10.00%	10.00%	10.00%	10.00%	10.00%	10.00%	10.00%	10.00%	10.00%	10.00%	10.00%
Tax Rate	30.00%	25.00%	25.00%	25.00%	25.00%	25.00%	25.00%	25.00%	25.00%	25.00%	25.00%	25.00%
Other	0	0	0	0	0	0	0	0	0	0	0	0

Pro Forma Profit and Loss
		Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
Sales		£0	£0	£0	£0	£0	£0	£0	£0	£83,494	£100,039	£116,584	£133,129
Direct Cost of Sales		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
Other		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
Total Cost of Sales		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0

Gross Margin		£0	£0	£0	£0	£0	£0	£0	£0	£83,494	£100,039	£116,584	£133,129
Gross Margin %		0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	100.00%	100.00%	100.00%	100.00%


Expenses
Payroll		£115,666	£115,666	£115,666	£115,666	£115,666	£115,666	£115,666	£115,666	£115,666	£115,666	£115,666	£115,666
Sales and Marketing and Other Expenses		£136,458	£136,458	£136,458	£136,458	£136,458	£136,458	£136,458	£136,458	£136,458	£136,458	£136,458	£136,458
Depreciation		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
Telephone		£1,000	£1,000	£1,000	£1,000	£1,000	£1,000	£1,000	£1,000	£1,000	£1,000	£1,000	£1,000
Software and Web site development		£64,750	£64,750	£64,750	£64,750	£64,750	£64,750	£64,750	£64,750	£64,750	£64,750	£64,750	£64,750
Office supplies and subscriptions		£6,867	£6,867	£6,867	£6,867	£6,867	£6,867	£6,867	£6,867	£6,867	£6,867	£6,867	£6,867
Rent		£2,900	£2,900	£2,900	£2,900	£2,900	£2,900	£2,900	£2,900	£2,900	£2,900	£2,900	£2,900
Legal & Accounting		£4,663	£4,663	£4,663	£4,663	£4,663	£4,663	£4,663	£4,663	£4,663	£4,663	£4,663	£4,663
Equipment Rental		£21,000	£19,000	£19,000	£19,000	£19,000	£19,000	£19,000	£19,000	£19,000	£19,000	£19,000	£19,000
Utilities		£580	£580	£580	£580	£580	£580	£580	£580	£580	£580	£580	£580
Payroll Taxes	15%	£17,350	£17,350	£17,350	£17,350	£17,350	£17,350	£17,350	£17,350	£17,350	£17,350	£17,350	£17,350
Hardware & Maintenance	15%	£26,875	£26,875	£26,875	£26,875	£26,875	£26,875	£26,875	£26,875	£26,875	£26,875	£26,875	£26,875
Other		£20,000	£20,000	£20,000	£20,000	£20,000	£20,000	£20,000	£20,000	£20,000	£20,000	£20,000	£20,000

Total Operating Expenses		£418,109	£416,109	£416,109	£416,109	£416,109	£416,109	£416,109	£416,109	£416,109	£416,109	£416,109	£416,109

Profit Before Interest and Taxes		(£418,109)	(£416,109)	(£416,109)	(£416,109)	(£416,109)	(£416,109)	(£416,109)	(£416,109)	(£332,615)	(£316,070)	(£299,525)	(£282,980)
EBITDA		(£418,109)	(£416,109)	(£416,109)	(£416,109)	(£416,109)	(£416,109)	(£416,109)	(£416,109)	(£332,615)	(£316,070)	(£299,525)	(£282,980)
Interest Expense		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
Taxes Incurred		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0

Net Profit		(£418,109)	(£416,109)	(£416,109)	(£416,109)	(£416,109)	(£416,109)	(£416,109)	(£416,109)	(£332,615)	(£316,070)	(£299,525)	(£282,980)
Net Profit/Sales		0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	-398.37%	-315.95%	-256.92%	-212.56%

Pro Forma Cash Flow
		Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
Cash Received

Cash from Operations
Cash Sales		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
Cash from Receivables		£0	£0	£0	£0	£0	£0	£0	£0	£0	£2,783	£84,045	£100,590
Subtotal Cash from Operations		£0	£0	£0	£0	£0	£0	£0	£0	£0	£2,783	£84,045	£100,590

Additional Cash Received
Sales Tax, VAT, HST/GST Received	0.00%	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
New Current Borrowing		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
New Other Liabilities (interest-free)		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
New Long-term Liabilities		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
Sales of Other Current Assets		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
Sales of Long-term Assets		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
New Investment Received		£0	£0	£0	£0	£0	£0	£0	£2,000,000	£0	£0	£0	£0
Subtotal Cash Received		£0	£0	£0	£0	£0	£0	£0	£2,000,000	£0	£2,783	£84,045	£100,590

Expenditures		Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec

Expenditures from Operations
Cash Spending		£115,666	£115,666	£115,666	£115,666	£115,666	£115,666	£115,666	£115,666	£115,666	£115,666	£115,666	£115,666
Bill Payments		£10,081	£302,376	£300,443	£300,443	£300,443	£300,443	£300,443	£300,443	£300,443	£300,443	£300,443	£300,443
Subtotal Spent on Operations		£125,747	£418,042	£416,109	£416,109	£416,109	£416,109	£416,109	£416,109	£416,109	£416,109	£416,109	£416,109

Additional Cash Spent
Sales Tax, VAT, HST/GST Paid Out		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
Principal Repayment of Current Borrowing		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
Other Liabilities Principal Repayment		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
Long-term Liabilities Principal Repayment		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
Purchase Other Current Assets		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
Purchase Long-term Assets		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
Dividends		£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
Subtotal Cash Spent		£125,747	£418,042	£416,109	£416,109	£416,109	£416,109	£416,109	£416,109	£416,109	£416,109	£416,109	£416,109

Net Cash Flow		(£125,747)	(£418,042)	(£416,109)	(£416,109)	(£416,109)	(£416,109)	(£416,109)	£1,583,891	(£416,109)	(£413,326)	(£332,064)	(£315,519)
Cash Balance		£3,424,253	£3,006,210	£2,590,101	£2,173,993	£1,757,884	£1,341,775	£925,666	£2,509,557	£2,093,448	£1,680,122	£1,348,059	£1,032,540

Pro Forma Balance Sheet
		Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
Assets	Starting Balances

Current Assets
Cash	£3,550,000	£3,424,253	£3,006,210	£2,590,101	£2,173,993	£1,757,884	£1,341,775	£925,666	£2,509,557	£2,093,448	£1,680,122	£1,348,059	£1,032,540
Accounts Receivable	£0	£0	£0	£0	£0	£0	£0	£0	£0	£83,494	£180,750	£213,288	£245,827
Other Current Assets	£50,000	£50,000	£50,000	£50,000	£50,000	£50,000	£50,000	£50,000	£50,000	£50,000	£50,000	£50,000	£50,000
Total Current Assets	£3,600,000	£3,474,253	£3,056,210	£2,640,101	£2,223,993	£1,807,884	£1,391,775	£975,666	£2,559,557	£2,226,942	£1,910,872	£1,611,347	£1,328,367

Long-term Assets
Long-term Assets	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
Accumulated Depreciation	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
Total Long-term Assets	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0	£0
Total Assets	£3,600,000	£3,474,253	£3,056,210	£2,640,101	£2,223,993	£1,807,884	£1,391,775	£975,666	£2,559,557	£2,226,942	£1,910,872	£1,611,347	£1,328,367

Liabilities and Capital		Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov